Submit New Ticket   |   Home

Welcome to the new SLU Helpdesk.

Please feel free to review support articles or submit a support ticket.

You can chat with our support agents between 10:00 AM and 6:00 PM Eastern Time Monday through Friday by selecting the chat bubble in the bottom right-hand corner of the screen.

Job Aids and User Guides

BGCA.NET help and support contacts
The below-attached document might be helpful for the users. 
Thu, 23 Feb, 2023 at 1:16 PM
SLU Quick Reference Guide
Please see the attached job aid below for the quick SLU guidance. 
Mon, 24 Apr, 2023 at 4:30 AM
User Guide - How to Use the Learning Pathway Curriculum Player
This user guide will help you understand how to use the new curriculum player on the SLU Home page.
Mon, 24 Apr, 2023 at 12:47 AM
SLU Learning Event Registration
Please see the attached below job aid for the Learning event registration.
Mon, 24 Apr, 2023 at 4:29 AM
Session Withdrawal
Please see the attached below job aid for the session withdrawal purposes. 
Mon, 24 Apr, 2023 at 4:28 AM
SLU – Transcript Job Aid
Please see the attached job aid below for transcript overview.
Mon, 24 Apr, 2023 at 4:28 AM
BGCA External Training Job Aid
Please see the attached below job aid for an external training job aid.
Mon, 24 Apr, 2023 at 4:27 AM
Competency Self Assessment
Please see the attached below job aid for competency self assessment.
Mon, 24 Apr, 2023 at 4:27 AM
SLU Catalog FAQ
This job aid has Frequently Asked Questions about the catalog of trainings in SLU.
Mon, 24 Apr, 2023 at 4:31 AM
SLU Learning Object Description
Please see the attached below job aid for the quick reference guide for Learning Objects. 
Mon, 24 Apr, 2023 at 4:29 AM