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Welcome to the new SLU Helpdesk.

Please feel free to review support articles or submit a support ticket.

You can chat with our support agents between 10:00 AM and 6:00 PM Eastern Time Monday through Friday by selecting the chat bubble in the bottom right-hand corner of the screen.

Frequently Asked Questions

Do I have to have a BGCA.net account to access Spillett Leadership University?
Yes. To become a Spillett Leadership University learner you must have an active bgca.net account. To create a bgca.net account, visit https://bgca.net ...
Fri, 11 Dec, 2020 at 11:54 AM
How do I enroll/access Spillett Leadership University?
First time enrollees, visit the BGCA.net/Training page, click on the blue “Register for Training” button and complete the additional information requir...
Fri, 11 Dec, 2020 at 11:55 AM
My name or contact information is incorrect once I log into the portal. How can I change it?
Select the BGCA.net icon on your Spillett Leadership University welcome page. Once the bgca.net window opens, click on the drop down arrow to the right...
Fri, 11 Dec, 2020 at 11:55 AM
How do I end up in the school I am assigned to?
Your school assignment is based on the Professional Category you are assigned to in your Spillett Leadership University profile. The Professional Categ...
Fri, 11 Dec, 2020 at 11:56 AM
What do I do if my course will not launch?
Note: Due to recent technical issues recently identified, Cornerstone onDemand recommends that learners install the latest google chrome update as this...
Fri, 11 Dec, 2020 at 11:57 AM
What are the different catalog types?
Please download the attachment to view the different catalog types.
Fri, 11 Dec, 2020 at 12:21 PM
How can I launch an online class
Select the course that you would like to launch.    Select the launch icon. Ensure that your pop-up blocker has been disabled to access the course. Once...
Mon, 11 Jan, 2021 at 5:21 PM
How do I disable pop-up blocker on Chrome for Windows
Click the Customize and control Google Chrome menu (the three dots in the upper right corner)  Select Settings.  Click Advanced at the bottom.  Under Pr...
Mon, 11 Jan, 2021 at 5:22 PM
How do I disable pop-up blocker on Chrome for Mac?
Click the Customize and control Google Chrome menu (the three dots in the upper right corner)  Select Settings.  Click Advanced at the bottom.  Under Pr...
Mon, 11 Jan, 2021 at 5:24 PM
How do I disable pop-up blocker on Internet Explorer?
Click the GEAR icon and select Internet Options.  Select the Privacy tab.  Uncheck Turn on Pop-up Blocker to disable the pop-up blocker.  Click the Sett...
Mon, 11 Jan, 2021 at 5:25 PM