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Welcome to the new SLU Helpdesk.

Please feel free to review support articles or submit a support ticket.

You can chat with our support agents between 10:00 AM and 6:00 PM Eastern Time Monday through Friday by selecting the chat bubble in the bottom right-hand corner of the screen.

Frequently Asked Questions

How do I disable pop-up blocker on Safari for Mac?
From the Safari menu, select Preferences  Click Websites at the top of the window  Select Pop-up Windows.  To disable the pop-up blocker select Allow ne...
Mon, 11 Jan, 2021 at 5:28 PM
Evaluation for Foundation level curriculum
For all Foundational Level Curriculums, learners must now complete the course and/or ILT evaluations before they can proceed to the next learning, as shown ...
Tue, 1 Oct, 2024 at 4:36 AM
How to print your Certificate of Completion
Select the menu icon in the top right-hand corner of the screen. Select Learning. Select View Your Transcript. Select Active and then select Completed...
Wed, 11 Oct, 2023 at 5:37 PM
How to track training hours on your transcript
This job aid details how to run an individual’s transcript report by using the custom filtering options to report additional transcript data. The example be...
Mon, 18 Mar, 2024 at 1:37 PM
Reviewing Previous Transactions in SLU
Any user may review and print previous transactions at any time from the My Account screen in SLU. Open up the Navigation Menu and click on your profile. ...
Thu, 10 Oct, 2024 at 2:59 AM